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Patient Services Coordinator
2 months ago
The Centers for Advanced Orthopaedics is seeking a dedicated and compassionate Patient Services Coordinator to join our team. In this role, you will be the first point of contact for patients, ensuring a positive and efficient experience from their initial interaction to the completion of their visit.
As a Patient Services Coordinator, your responsibilities will include:
- Patient Registration & Verification: Accurately collect and update patient information, including demographics and insurance details. Confirm the purpose of each visit and gather any necessary medical records or imaging reports from outside facilities.
- Appointment Scheduling & Coordination: Prepare patient encounters for upcoming appointments by gathering all required medical documentation. Efficiently schedule future appointments for patients, ensuring smooth workflow and optimal utilization of provider time.
- Financial Transactions: Process co-payments and manage patient account balances with accuracy and professionalism.
- Exceptional Customer Service: Represent our practice with a professional and courteous demeanor, prioritizing patient satisfaction and delivering exceptional service at every interaction.
While prior experience in an orthopedic or medical setting is beneficial, it is not required. We are committed to providing comprehensive training to the right candidate who possesses strong communication skills, attention to detail, and a genuine passion for patient care.
