Sales and Service Associate

6 days ago


Little Rock, Arkansas, United States Performance Food Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Performance Food Group. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing orders, and working closely with customers and sales associates to ensure seamless delivery of our products.

Key Responsibilities
  • Customer Service: Effectively communicate with customers to understand their needs and provide solutions to their inquiries and concerns.
  • Order Processing: Process telephone orders for customers in a timely and accurate manner.
  • Delivery Management: Work with customers and sales associates to manage deliveries and ensure that products are delivered on time and in good condition.
  • Order Evaluation: Efficiently evaluate and respond to customer orders and requests, ensuring that all necessary information is accurate and up-to-date.
  • Data Entry: Accurately enter customer information and order details into our system.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 6-12 months of customer service experience in a call center or related field preferred.
  • Skills: Excellent communication and problem-solving skills, basic computer skills, and ability to work in a fast-paced environment.
  • Preferred Qualifications: Ten Key, basic computer skills, and foodservice knowledge a plus.
About Us

As a leader in the foodservice industry, Performance Food Group provides passionate and hard-working associates with opportunities to grow their careers while helping the restaurants we love build their dreams. Our 10,000+ associates procure, sell, and deliver more than 125,000 different food and food-related products to restaurants throughout the country.



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