Customer Retention Specialist
3 hours ago
Arona Home Essentials is seeking a highly skilled Customer Retention Manager to join our team. As a key member of our sales team, you will be responsible for maintaining strong relationships with our customers and ensuring their satisfaction with our products and services.
Key Responsibilities:
- Develop and implement strategies to retain existing customers and increase customer loyalty
- Monitor customer payment history and habits, and make recommendations to support customers in achieving ownership
- Collect money and obtain customer signatures on lease agreements
- Provide exceptional customer service and support to ensure customer satisfaction
- Collaborate with other team members to achieve sales goals and objectives
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 2 years of experience in sales, customer service, or a related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Valid driver's license and satisfactory MVR required
What We Offer:
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with company match
- Ongoing training and development opportunities
About Us:
Arona Home Essentials is a leading provider of home essentials and services. We are committed to delivering exceptional customer experiences and building strong relationships with our customers.
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