Facilities Operations Manager
1 week ago
The Facilities Manager will be responsible for overseeing the safe, secure, and environmentally sound operations and maintenance of Music & Arts Store brand facilities.
Key Responsibilities- Coordinate and manage contractors, suppliers, and third-party vendors to ensure successful completion of store repair and maintenance issues.
- Effective facilities management, including vendor and contractor negotiations, to maintain high-quality services across 100-250+ locations.
- Manage budgets for categories such as Repairs and Maintenance, HVAC, Trash, and capital expenditure projects.
- Monitor monthly facilities expenses and reconcile variances to ensure adherence to store facilities budget.
- Analyze data to drive cost savings or improve maintenance process quality.
- Develop local vendors for individual districts where possible.
- Assist in the timely execution of capital projects and special initiatives.
- Maintain the Service Channel internet database for historical tracking of repairs and maintenance purchase orders, vendor contacts, and landlord correspondence.
- Work cross-functionally with various departments, including Legal, Real Estate, Construction, Loss Prevention, Operations/Sales, Visual Merchandising, and A/P.
- Schedule and coordinate project work with on-site managers, ensuring thorough communication.
- Follow up with store teams to ensure quality of work performed by vendors or landlord representatives.
- Serve as the primary contact for Managers, District Managers, RVPs, and Landlords for facilities management-related issues.
- Ensure accuracy of all facilities management records, including maintenance repairs/replacements in facilities management software and landlord documentation.
Music & Arts is a leading music retailer with a rich history dating back to 1952. We offer a wide range of music lessons, art supplies, and instruments. Our mission is to enable musicians and non-musicians alike to experience the joy of playing an instrument.
We are committed to creating a positive and inclusive work environment that values diversity and promotes creativity. Our team members are passionate about music and the arts, and we strive to make a difference in the world through our work.
Requirements- Bachelor's Degree in Facilities Management or 4 years of relevant work experience.
- 5-7 years of experience in Retail Store Facilities Management.
- 2+ years of project management experience, specifically on projects at a multi-retail store facility.
- 1+ years of experience managing building repairs and maintenance/modification projects with a proven record of success.
- 1+ years of experience working within a defined budget.
- Intermediate ability to read and interpret building plans, specifications, building leases, etc.
- Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
- Intermediate understanding of HVAC equipment and repairs required to maintain HVAC equipment.
- Certificate in Facilities Management.
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