Circulation and Technology Support Specialist

3 weeks ago


San Diego, California, United States San Diego Full time
Job Title: Circulation and Technology Support Specialist

We are seeking a highly skilled and detail-oriented Circulation and Technology Support Specialist to join our team at the Copley Library. As a key member of our Access and Outreach Services team, you will provide exceptional service to our patrons, troubleshoot technical issues, and maintain the smooth operation of our library systems.

Key Responsibilities:
  • Provide circulation and information assistance to patrons at the Circulation Desk
  • Monitor and troubleshoot technical issues with library equipment and technology
  • Install and maintain library-licensed software on public computers
  • Communicate with ITS to upgrade computers and peripherals as needed
  • Document processes and procedures for continuity of services and support
  • Train and supervise student workers in carrying out job assignments
  • Assist with stack maintenance and shelving materials
Requirements:
  • High school degree or equivalent
  • Two years of experience in a college or university environment
  • Strong knowledge and experience with Windows environment and Microsoft Office
  • Ability to learn how to use the Innovative Interfaces' OPAC and Circulation Module
  • Must demonstrate evidence of a strong customer-service orientation
Working Conditions:

This position requires the ability to work independently and as part of a team, with regular interaction with the general public. The successful candidate will be required to work a varied schedule, including evenings and weekends, and may be the sole library staff member on duty at times.

Special Conditions of Employment:

The University of San Diego requires all employees to follow our Covid-19 vaccine requirement process. A background check and degree verification are also required for this position.



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