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DUNKIN' ASSISTANT MANAGER

2 months ago

Warsaw, New York, United States Indus Hospitality Group Full time
Job Summary

Indus Hospitality Group is seeking a highly motivated and experienced Assistant Restaurant Manager to join our team. As a key member of our operations team, you will be responsible for supporting the Restaurant Manager in the overall operation of the restaurant, ensuring exceptional guest experiences, and driving profitable top-line sales.

Key Responsibilities
  • Support the Restaurant Manager in the overall operation of the restaurant, including floor operations and brand training programs.
  • Perform all duties of the Restaurant Manager in their absence, including leading team meetings and overseeing brand training programs.
  • Ensure brand standards, recipes, and systems are executed, and create and maintain a guest-focused culture in the restaurant.
  • Review guest feedback results and implement action plans to drive improvement, and communicate restaurant priorities, goals, and results to restaurant team members.
  • Execute new product rollouts, including training, marketing, and sampling, and maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements.
  • Control costs to help maximize profitability, and support the Restaurant Manager in completion of weekly labor schedules, inventory management, and supplier orders.
  • Conduct self and team member performance assessments, and ensure restaurant budget is met as determined by operations above-unit leadership.
Requirements
  • Previous leadership experience in retail, restaurant, or hospitality.
  • Basic computer skills and basic math and financial management.
  • Good analytical skills and business acumen, and the ability to work well with others in a fast-paced team environment.
Physical Demands/Working Conditions
  • Standing on feet for extended periods.
  • Lifting packages (if applicable).
  • Wearing a headset (when applicable).