Dunkin' Assistant Restaurant Manager

2 weeks ago


Warsaw, New York, United States Indus Hospitality Group Full time
{"title": "Assistant Restaurant Manager", "description": "Job Summary

Indus Hospitality Group is seeking an experienced Assistant Restaurant Manager to join our team. As a key member of our restaurant leadership team, you will be responsible for supporting the Restaurant Manager in the overall operation of the restaurant, ensuring exceptional guest experiences, and driving profitable top-line sales.

Key Responsibilities
  • Support the Restaurant Manager in the overall operation of the restaurant, including floor operations and brand training programs.
  • Lead team meetings and oversee brand training programs, scheduling, training, validating, certifying team members, and shift lead staff.
  • Ensure brand standards, recipes, and systems are executed, and create and maintain a guest-focused culture in the restaurant.
  • Review guest feedback results and implement action plans to drive improvement.
  • Communicate restaurant priorities, goals, and results to restaurant team members.
  • Execute new product rollouts, including training, marketing, and sampling, along with the Restaurant Manager.
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
  • Control costs to help maximize profitability and complete inventory on a periodic basis as determined by Indus policy.
  • Support the Restaurant Manager in completing the weekly labor schedule, ensuring all shifts are staffed to meet guest demand and service standards.
  • Support the Restaurant Manager in assigning staff and deployment, as well as completing supplier and other vendor orders.
  • Conduct self and team member performance assessments and ensure the restaurant budget is met as determined by operations above-unit leadership.
  • Manage cash over/short in the restaurant and ensure team members are following Indus' cash management policies.
  • Handle cash deposits and go to the bank daily during bank hours.
  • Engage with Brands Field Operations team as appropriate.
Requirements
  • Previous leadership experience in retail, restaurant, or hospitality.
  • Basic computer skills and basic math and financial management.
  • Good analytical skills and business acumen, with the ability to work well with others in a fun, fast-paced team environment.
  • On-time, demonstrates honesty and a positive attitude, with a willingness to learn and embrace change.
  • Ability to train and develop a team, with a guest-focused approach and strong time management and problem-solving skills.
Physical Demands/Working Conditions
  • Standing on feet, lifting packages (if applicable), and wearing a headset (when applicable).
Salary Description

$17 - $19 an hour

", "lang_code": "en"}

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