Customer Service Liaison

4 days ago


Fremont, California, United States Staff My Agency Full time
FARMERS INSURANCE - Bilingual Customer Service Opportunity:

Are you a customer service professional with a passion for building strong relationships? Do you have excellent communication skills in both Chinese/Mandarin and English?

We are seeking a talented, bilingual individual to join our team as a Customer Service Representative. As a key member of our agency team, you will work closely with the agency owner to provide exceptional customer service and support.

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and promoting our products and services. You will also work collaboratively with the team to achieve sales goals and improve customer satisfaction.

The ideal candidate will have prior customer service experience, excellent communication skills, and a strong work ethic. You must be fluent in Chinese/Mandarin and English, and possess a Property & Casualty license and/or Life/Health license (must be able to obtain).

In addition to a competitive salary, you will receive paid-time off (PTO/Vacation), health, dental, and life insurance, as well as a 401(k) retirement plan. You will also have opportunities for growth and professional development within our organization.

This is an exciting opportunity to join a successful and respected FARMERS Insurance agency. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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