Assistant Manager
18 hours ago
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.
Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes. They leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. The Assistant Manager is also a talent leader, driving everything from recruiting and training to engagement and development.
Key Responsibilities:- Customer Experience: Provide exceptional customer service and drive sales results.
- Drives Sales: Analyze the business and provide best-in-class customer service to drive sales.
- OMNI Channel Fulfillment: Ensure seamless customer experience across all channels.
- Store Presentation and Sales Floor Supervision: Oversee daily store operations and drive efficiency in all store processes.
- Store & Stockroom Operations: Manage store and stockroom operations, including opening and closing routines.
- Staffing, Scheduling, and Payroll Management: Manage staffing, scheduling, and payroll for the store.
- Training and Development: Drive recruiting, training, and development of store team members.
- Communication: Communicate effectively with store team members and management.
- Asset Protection: Ensure store assets are protected and secure.
- Bachelor's degree or one year of supervisory experience in a customer-facing role.
- Strong problem-solving skills.
- Inclusion & Diversity Awareness.
- Ability to show up in a fast-paced and challenging environment.
- Team building skills.
- Self-starter.
- Strong interpersonal and communication skills.
- Drive to achieve results.
- Adaptability / Flexibility.
- Multi-Tasking.
- Fashion Interest & Knowledge.
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Paid Volunteer Day per Year.
- Merchandise Discount.
- Medical, Dental, and Vision Insurance Available.
- Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- 401(K) Savings Plan with Company Match.
- Training and Development.
- Opportunities for Career Advancement.
The starting rate for this position is $17.90 per hour. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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