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Field Service Representative

2 months ago

Waco, Texas, United States Schneider Electric Full time
About the Role

Schneider Electric is seeking a highly skilled Field Service Representative to join our Power Services team. As a Field Service Representative, you will play a critical role in ensuring the smooth operation of our customers' electrical distribution equipment.

Key Responsibilities
  • Servicing, installing, and repairing customer equipment
  • Performing warranty work and start-up service
  • Performing startup/commissioning on equipment across the Schneider Electric product portfolio
  • Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products
  • Constructing and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment
  • Providing technical support in product service, product training and applications including on-site audits
  • Supporting serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays
  • Documenting all required information for each site (technical report)
Requirements
  • Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline
  • 3-5+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory
  • Experience writing reports and competency in presenting information and responses to managers, clients, and customers
  • The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume
  • The ability to define problems, collect data, establish facts, and draw valid conclusions
  • Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
  • The ability to interpret blueprints and other service documents, including various electrical drawings
  • The capacity to move service equipment weighing up to 50 pounds
What We Offer

As a Field Service Representative with Schneider Electric, you will have the opportunity to work with a diverse range of customers and equipment, and will be provided with comprehensive training and support to ensure your success. You will also be part of a dynamic and collaborative team that is passionate about delivering exceptional service and support to our customers.

Why Schneider Electric?

Schneider Electric is a global leader in the energy management and automation industry, with a commitment to innovation, sustainability, and customer satisfaction. We offer a comprehensive benefits package, including flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more.