Student Assistant

2 weeks ago


Sacramento, California, United States University Enterprises Full time
Job Description

The California State Teachers' Retirement System (CalSTRS) is seeking two (2) student assistants to support the Service Retirement Division in a part-time, temporary, non-benefited role.

Key Responsibilities
  • Assist with quality data entry and provide outstanding customer service to members and employers.
  • Review data analysis to validate member eligibility and ensure completeness.
  • Perform data entry of applications and forms.
  • Partner with subject matter experts to ensure quality control review of work.
  • Respond verbally and in writing to members and/or employers if form is required to be returned for corrections.
  • Prepare correspondence while adhering to high standards of written communication set by the CalSTRS Style Guide.
  • Review and analyze member account information, member records and resource materials as appropriate to complete inquiries.
  • Collaborate with other teams within the Service Retirement Division.
Requirements
  • Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list.
  • Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.
  • Students declared major must match the major(s) listed in the job posting.
  • Effective communication skills.
  • Strong attention to detail.
  • Excellent organizational skills.
  • Ability to work independently and in a team environment.
  • Ability to interact effectively with others.
  • Ability to exercise tactful/good judgment with all levels of staff and the public.
  • Proficient in Microsoft Office including Word, Excel, Outlook, and PowerPoint.
Working Conditions

This is a hybrid position, with most work performed remotely. A secure and reliable home internet is required. For in-office days, working in a mid-rise building the selected applicant will have an assigned shared cubicle with a computer, e-mail account, and all necessary office equipment.

Application Instructions

Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of our application. In addition to your resume, please upload the following documents:

  • Cover Letter

Optional documents include transcripts, a schedule of availability, and a list of references.

Please apply by October 31, 2024.


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