Bottega Veneta Client Advisor
2 weeks ago
Bottega Veneta is seeking a highly motivated and experienced Client Advisor to join our dynamic team in Saks New York. As a Client Advisor, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth through effective sales techniques and product knowledge.
Key Responsibilities:
- Meet and exceed monthly sales goals and KPIs through client outreach, developing new clients, and informing clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Effectively utilize the Bottega Veneta Client Journey and other selling techniques to maximize each transaction, improve KPIs, and close sales.
- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records.
- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management.
- Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company.
- Assist management with basic store opening and closing procedures, maintain visual standards, and comply with all company policies and procedures.
- 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to consistently achieve and exceed sales goals and KPIs.
- Builds and maintains a loyal client following.
- Has a genuine interest in fashion and follows industry trends/news.
- Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented.
- Possesses strong verbal and written communication skills.
- Maintains a polished and well-groomed appearance at all times.
Bottega Veneta is committed to building a diverse workforce and fostering a stimulating and fulfilling workplace environment. We believe diversity in all its forms enriches the workplace and helps us adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
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