Private Jets Vendor Relationship Manager Long Island
4 days ago
Job Description
How You Will Create an ImpactYou will increase revenue, streamline processes, and improve ACS operator resources by increasing our "operator touches", enhancing and growing our pool of operators/partners, and improving the quantity and quality of operators we utilize.
This opportunity would help support our Jet Card and Customer Experience departments to improve vendor relations, while also looking to onboard new operators and strengthening relationships with existing ones.
A Day in the Life- Build strong relationships through our regional network of brokers and operators.
- Act as a liaison between ACS brokers and charter operators to help improve our buying power and overall standing in the market.
- Understand the ACS charter process and the service standards we offer.
- Follow up with operators after the sales cycle to ensure the operator's satisfaction and implement strategies for sales improvement from a purchasing standpoint.
- Working closely with customer experience to help resolve any problem flights with customers that occurred because of operator mishaps.
- Handling complaints and inquiries from brokers about operator experiences and vice versa, operator complaints about ACS brokers.
- Overseeing and managing the watch list. Communicating with our compliance department to ensure such changes are updated on the compliance app.
- Attending networking events such as regional NBAA's and Schedulers & Dispatcher conferences, arranging meetings, and building relationships with operators.
- Review and closely monitor our quote-to-book ratios with operators, spending habits, and overall performance with operators on a quarterly basis.
- Negotiate specialized terms with operators to match the terms of our Jet Card products to help establish a reliable network of operator participants.
- Build a network of preferred operators for sales to reach out to in order to give ACS a strategic advantage over the competition.
- Provide sales with support should it be required as it relates to cancellations/AOG's by communicating with operators to achieve the best results for ACS and its customers.
Qualifications
What We Look For- Minimum of 5 years experience within the aviation industry.
- Previous experience working at an Operator/FBO.
- Has collaborated and worked closely with Directors and Head of Departments.
- Analytic and data-driven.
- Interpersonal skills - able to build and maintain strong relationships.
- Problem-solving and conflict-resolution background.
- Ability to manage multiple projects simultaneously.
- Open to travel throughout the US (several times a quarter).
- Can commit to being in office (Uniondale, Long Island).
A dynamic and fast-growing company.
Balance between independent and team-oriented work.
A welcoming, enjoyable, and interactive environment – seasonal events and team night outings.
Modern office.
What Is In It For YouSalary: $80K-100K USD.
Clear path for career advancement.
Job stability and leadership support of development.
Affordable health, dental, and vision insurance plans.
401K retirement savings plan with generous employer match.
Life insurance.
Paid maternity/paternity leave.
20 days to start in vacation time and more earned each year.
Paid sick time.
12 paid public holidays.
Additional paid leave for your birthday, wedding, moving house, holiday shopping, and more.
Check us out on social media LinkedIn - Facebook - Instagram - TikTok - Twitter - Youtube.
Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Corporate Environment & Social Responsibility Report 2023.
What Are The Next StepsSubmit your resume to us today and a member of our recruitment team will be in touch.
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Uniondale, New York, United States Air Charter Service Full timeJob Title: Private Jets Vendor Relationship Manager Long IslandAbout the RoleWe are seeking a highly skilled Private Jets Vendor Relationship Manager to join our team at Air Charter Service Inc. in Long Island. As a key member of our team, you will be responsible for building and maintaining strong relationships with our vendors, ensuring seamless operations...
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