Retail Operations Manager

3 days ago

Tucson, Arizona, United States Morrison Healthcare Full time
Job Summary

Morrison Healthcare is seeking a highly skilled Retail Manager to oversee the successful operation of our food and nutrition services. As a key member of our team, you will be responsible for ensuring exceptional customer satisfaction and maintaining a safe and efficient work environment.

Key Responsibilities:
  • Plan and supervise special functions, maintain cash controls, and oversee the hiring and training of hourly team members.
  • Ensure customer satisfaction and good public relations through the safe and efficient use of resources.
  • Direct staff to provide scheduled retail services in accordance with corporate policies and presentation standards.
  • Train staff in customer service, proper portioning, cashier skills, and safety/sanitation.
  • Complete all daily, weekly, or monthly reports as outlined in the corporate policies and procedures on a timely basis.
  • Communicate effectively with all team members, patients, and families.
  • Implement and maintain cash handling standards to eliminate theft of services or company funds.
Preferred Qualifications:
  • Bachelor's degree in Food Services Technology/Management or a related field, or an Associate's degree plus three years of directly related experience.
  • Minimum of one to three years of retail operational foodservice management experience, depending on formal degree or training.
  • Good knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L accountability and contract-managed service experience is desirable.
  • Experience with cash retail operations and retail marketing is highly desirable.
  • Supervisory, leadership, management, and coaching skills are essential.
  • Good communication skills, both written and verbal, are required.
  • Ability to communicate on various levels, including management, customer, and associate levels.
  • Knowledge of financial, budgetary, accounting, and computational practices is necessary.
  • Proficient computer skills, including various computer programs, Microsoft Office programs, email, and the Internet.
Benefits:
  • Medical, dental, vision, life insurance, and disability insurance.
  • Retirement plan, flexible time off, holiday time off, and associate shopping program.
  • Health and wellness programs, discount marketplace, identity theft protection, and pet insurance.
  • Commuter benefits, employee assistance program, and flexible spending accounts.

Morrison Healthcare is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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