Client Relationship Manager
4 weeks ago
Bottega Veneta is seeking an ambitious and results-driven Client Advisor to join our Saks New York team. As a Client Advisor, you will play a vital role in driving sales growth, building strong client relationships, and delivering exceptional customer experiences.
About the Opportunity
This is a fantastic chance to join a world-renowned luxury brand and contribute to the development of our business. You will have the opportunity to work closely with our dynamic team, develop your skills and expertise, and become an integral part of our organization's success.
Key Responsibilities
- Meet and exceed sales targets by consistently delivering high-quality client interactions and promoting brand initiatives.
- Develop and maintain strong relationships with clients through effective communication, personalized service, and timely follow-ups.
- Provide exceptional customer service by responding promptly to client inquiries, resolving issues efficiently, and making recommendations tailored to their needs.
- Maintain accurate client records and profiles, ensuring up-to-date information is readily available for future interactions.
- Contribute to the achievement of sales goals by utilizing various selling techniques, including cross-selling, upselling, and multiple selling.
- Participate in ongoing training and development programs to enhance product knowledge and stay updated on industry trends.
To succeed in this role, you should possess:
- A minimum of 1-2 years of previous retail sales experience in a customer-facing role, preferably in a luxury environment.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues.
- A genuine passion for fashion and interest in staying up-to-date on industry trends and news.
- A strong work ethic, leadership skills, and the ability to work effectively in a fast-paced environment.
- Polished verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- A commitment to maintaining a professional appearance and adhering to company standards.
This position offers a salary range of $23.00-$25.00 per hour, plus eligibility for overtime and commission incentives. You will also enjoy comprehensive benefits, including medical, dental, and vision coverage, as well as access to exclusive employee discounts and perks.
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