Retail Sales Specialist

2 days ago


Austin, Texas, United States Trek Bicycle Full time

At Trek Bicycle, we're seeking a highly motivated and enthusiastic Retail Sales Specialist to join our team at the Trek Store Bee Cave. As a key member of our sales team, you will play a pivotal role in helping us achieve our mission of getting more people on bikes.

The ideal candidate will possess a positive attitude, a desire to learn, and a passion for delivering exceptional customer service. You will be responsible for providing customers with an outstanding hospitality experience, from the moment they arrive in our parking lot to when they leave on their bicycles or drive away.

Responsibilities:

  • Develop sales and customer engagement skills through training, role-playing, and on-the-job experience.
  • Achieve individual monthly and annual sales targets of $400,000 per fiscal year.
  • Leverage product knowledge to provide customers with personalized recommendations.
  • Participate in daily huddles and debriefs to stay aligned with company goals.
  • Use our Guide Sales Process to deliver exceptional customer experiences.
  • Foster strong relationships with customers to drive repeat business and referrals.
  • Maintain a deep understanding of our products and services.

What We Offer:

  • A dynamic and fun work environment.
  • Competitive healthcare options (PPO & HDHP medical plan).
  • Flexible Spending Accounts (FSA).
  • 401(k) with match and Employee Stock Ownership Plans (ESOP).
  • Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs).
  • Employee discounts on all products.
  • Deep partner retail discount.

We are an Equal Employment Opportunity Employer and strictly prohibit discrimination based on various characteristics. This policy applies to all aspects of employment, including hiring, promotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Estimated Salary: $52,800 - $78,000 per year



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