Room Cleaning Specialist
2 weeks ago
Position:
Housekeeping Room Attendant
Job Overview:
The Housekeeping Room Attendant plays a crucial role in ensuring the pristine condition of guest accommodations. This position is vital for maintaining the high standards of cleanliness and comfort that guests expect at Palette Hotels.
Essential Skills and Qualifications:
- Strong service orientation with a solid understanding of customer service principles.
- Effective communication abilities to share information clearly.
- Capability to comprehend and follow instructions regarding cleaning agents.
- Proficient in utilizing cleaning products and equipment safely and effectively.
*Availability for weekends, evenings, and holidays is essential.
Key Responsibilities:
- Receive room assignments from the Supervisor at the start of each shift.
- Ensure your cleaning cart is adequately stocked before beginning work.
- Familiarize yourself with the proper protocol for entering guest rooms.
- When entering a room, position your cart correctly to maintain an organized workflow.
- Adhere to a systematic approach for cleaning both occupied and vacant rooms to ensure thoroughness.
- Inspect rooms for any damages to furniture or equipment.
- Promptly report any damages or missing items to your Supervisor.
- Return any found items to Lost and Found, documenting the date, location found, and your name.
- Conduct a final inspection of the room before leaving.
- Notify the Housekeeping team when a room is ready for occupancy.
- At the end of your shift, restock your cart and dispose of any trash or used linens.
- Address guest inquiries and provide assistance as needed.
- Guide guests with directions and information upon request.
- Report any suspicious activities or hazardous conditions to the Safety/Security Department.
- Offer guidance for guest and employee safety during emergencies.
- Carry out additional tasks as assigned by your Supervisor.
At Palette Hotels, we are committed to fostering rewarding hospitality careers for our team members.
We offer competitive salaries, comprehensive health benefits, extensive training and development opportunities, internal promotions, and a collaborative team culture where every individual contributes to our success.
Palette Hotels is an equal opportunity employer, adhering to policies that prohibit discrimination based on any protected classification under applicable laws.
Our policies also ensure a drug-free workplace, prohibiting the use, possession, or influence of illegal substances or alcohol during work hours.
Compliance with company policy regarding the use of legally prescribed medications is also expected, particularly when it may affect work performance or safety.
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