Healthcare Customer Service Specialist
1 week ago
We are seeking a skilled Healthcare Customer Service Specialist to join our team at UnitedHealth Group. As a key member of our primary care office support team, you will be responsible for providing exceptional customer service to patients, providers, and other stakeholders.
Key Responsibilities- Answer a minimum of 60-75 incoming calls daily from patients, providers, and other offices.
- Schedule office visits, annual wellness visits, and other appointments for internal medicine and family practice primary care offices.
- Provide timely and accurate information to patients and providers regarding their appointments, billing, and other office-related matters.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong organizational and time management skills.
Why Choose UnitedHealth Group? As a leading healthcare company, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package.
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