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Manager of Provider Relations

2 months ago

Lorain, Ohio, United States Hospice of the Western Reserve Full time
Position Overview

Contribute to Meaningful Care

At Hospice of The Western Reserve, we honor the intrinsic value of every individual. Our mission is to alleviate suffering, enhance comfort, and promote quality of life while supporting effective grieving processes.

OUR COMMITMENT

We recognize that our achievements are rooted in our most valuable resource: OUR TEAM MEMBERS.

Our core values guide our actions:

COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.

If you are passionate about purpose-driven work, we invite you to explore this opportunity.

KEY RESPONSIBILITIES:

  • Collaborate with the Vice-President of Marketing and Provider Relations to create and execute a strategic marketing plan aimed at increasing patient census and enhancing service delivery.
  • Establish and nurture relationships with various professional referral sources and community organizations, including healthcare providers and social services, to promote agency services.
  • Analyze referral patterns and marketing data to ensure effective outreach and report on the impact of marketing initiatives.
  • Represent the organization at community and professional events, serving as a liaison to various groups and fostering connections.
  • Engage in ongoing quality assurance processes, addressing concerns and ensuring high standards of service delivery.
  • Assist in the development and presentation of educational programs for healthcare professionals, enhancing their understanding of hospice care.
  • Participate in agency committees and undertake additional responsibilities as needed.

QUALIFICATIONS:

  • Bachelor's degree in business or public administration preferred, with substantial experience in marketing and community relations, particularly in healthcare.
  • Proven ability to design and implement effective marketing strategies.
  • Strong organizational and leadership skills to manage diverse outreach initiatives.
  • Excellent communication skills, both verbal and written.
  • Capacity to build and maintain effective working relationships.
  • Ability to work autonomously and collaboratively within a team.
  • Proficiency in Microsoft Office and relevant database software.

BENEFITS:

  • Comprehensive benefits package including retirement, health, dental, and vision coverage.
  • Tuition assistance for professional development.
  • Exempt position with a technology package provided.
  • Health and safety protocols in place.

EMPLOYMENT CONDITIONS:

  • Compliance with annual health policies.
  • Valid driver's license and insurance required.
  • Proof of eligibility to work in the United States.
  • High standards of integrity and professionalism are essential.

NOTE: The responsibilities outlined above are subject to change based on organizational needs and reasonable accommodations.

Hospice of the Western Reserve is an Equal Opportunity Employer, valuing diversity and encouraging individuals from all backgrounds to apply.