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Lead Architect for Loyalty Systems

2 months ago

Chicago, Illinois, United States Hyatt Hotels Corporation Full time
Hyatt Hotels Corporation

Opportunity Overview

Hyatt is in search of a dedicated Senior Architect to enhance our Digital and Technology division. In this pivotal role, you will work closely with various teams across Hyatt, including loyalty, engineering, platforms, product, and design. Your contributions will be vital in maintaining Hyatt's status as a premier hospitality brand. You will join a team that values diversity, equity, and inclusion, fostering an environment where curiosity and skill development thrive, while building meaningful connections with stakeholders and colleagues.

About Us

At Hyatt, we prioritize belonging and nurturing a culture of care, treating our colleagues as family. Since our inception, our team members and guests have been central to our mission, propelling Hyatt to become one of the fastest-growing and most respected names in hospitality. Our ongoing expansion and the introduction of new hotels and brands present exciting career opportunities for our employees.

As we progress, we remain focused on what truly matters: People. We transform trips into memorable journeys, interactions into enriching experiences, and roles into fulfilling careers.

Why This Role Matters

This is a significant moment for Hyatt as we experience rapid growth and seek passionate innovators to contribute to our mission. The hospitality sector is robust, offering numerous opportunities for advancement, and Hyatt is at the forefront of this movement.

Our Commitment to Employees

Our core purpose distinguishes us—to care for individuals so they can reach their full potential. Every decision we make is guided by this principle, shaping how we support one another as members of the Hyatt family. Our dedication to our colleagues is integral to our success, as evidenced by our consistent recognition on Fortune's 100 Best Companies to Work For list over the past decade. This accolade reflects our commitment to fostering a culture of inclusivity, empathy, and respect, ensuring everyone feels valued.

Benefits We Offer

* Annual allotment of complimentary hotel stays at Hyatt properties worldwide.

* Flexible working arrangements.

* Well-being initiatives, including a complimentary subscription to wellness resources and discounts at fitness facilities.

* Global family assistance policy with paid leave for new parents and financial support for adoption.

* Comprehensive benefits package including Paid Time Off, Medical, Dental, Vision, and a 401K plan with company matching.

Our Dedication to Diversity, Equity, and Inclusion

Our achievements are rooted in our diverse, equitable, and inclusive culture. We are committed to diversity in every aspect—from our hiring practices to the organizations we partner with.

Being part of Hyatt means having the freedom to be yourself. Our global teams reflect a rich tapestry of cultures, ethnicities, genders, ages, abilities, and identities. We strive to mirror the world we serve, fostering teams that achieve and grow together. For more information on our DE&I commitments, please visit our career page.

Ideal Candidate Profile

The ideal candidate embodies our Culture of Care and exemplifies our core values: Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You thrive in collaborative environments, are results-oriented, and actively seek opportunities for personal and professional growth.

Role Responsibilities

The Senior Architect will serve as a key figure on the team, acting as the primary resource for architecture, security, infrastructure, and various technical inquiries. You will collaborate with both internal and external teams to ensure the Loyalty System adheres to corporate standards and exceeds customer expectations. Your innovative approaches will enhance customer relationships and stimulate business growth. This role demands a diverse skill set across multiple areas, including:

* Solutions Design

* Data Architecture and Governance

* Software Architecture

* Development Operations

* Web Service Design and Management

* Application and Production Support

* Security, Infrastructure, and Operations

Your responsibilities will include providing technical leadership, documenting system integrations, and offering insights during the design phases to ensure solutions align with business needs while adhering to operational guidelines. You will also evaluate new technologies to enhance system performance and ensure compliance with security and infrastructure standards.

Qualifications

Required Experience:

* 5+ years in solution design and systems architecture.

* Proven track record in systems design and development.

* Strong grasp of information processing principles.

* Solid foundation in core enterprise applications.

* In-depth technical knowledge of networks and operating systems.

* Familiarity with current software, protocols, and standards.

* Strong analytical and problem-solving skills.

* Excellent communication and documentation abilities.

* Experience with technologies such as Rancher/Docker/Kubernetes, NoSQL, APIs, and SQL Server.

Preferred Experience:

* Bachelor's Degree in MIS, Computer Science, or related field.

* Master's Degree is a plus.

The responsibilities outlined above are not exhaustive and may evolve as necessary.

We Encourage You to Apply:

Research indicates that individuals from historically underrepresented groups may hesitate to apply unless they meet all qualifications. If you feel inspired to advance your career, we welcome your unique experiences and perspectives.