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Restaurant Team Member

2 months ago

Lafayette, Louisiana, United States Newk's Eatery Full time
About the Role

We are seeking a highly motivated and customer-focused Front of House Team Member to join our team at Newk's Eatery. As a key member of our restaurant team, you will be responsible for delivering exceptional guest experiences and ensuring that every customer leaves our restaurant feeling valued and satisfied.

Key Responsibilities
  • Guest Service: Ensure that all guests receive a positive and memorable dining experience, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • Team Collaboration: Work closely with other team members to achieve planned sales and operational goals, maintaining a positive and respectful attitude in all interactions.
  • Operational Excellence: Perform all responsibilities and tasks according to Newk's standards, policies, and procedures, ensuring a clean, safe, and efficient work environment.
  • Brand Protection: Help protect the Newk's brand by maintaining a high level of quality and service, adhering to our values and standards at all times.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with guests, team members, and management.
  • Customer Service Experience: Have at least six months of experience in a customer-facing role, preferably in the restaurant or hospitality industry.
  • Physical Demands: Be able to stand for long periods, lift up to 25 pounds, and move quickly and efficiently in a fast-paced environment.
  • Availability: Be available to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate, plus tips and opportunities for advancement.
  • Benefits: Eligibility for health, dental, vision, and life insurance, as well as 401(k) participation with company match.
  • Training and Development: Receive comprehensive training and ongoing support to help you succeed in your role and advance your career.