Certified Healthcare Assistant

2 weeks ago

Honolulu, Hawaii, United States Kalihi Palama Health Center Full time
Position Overview

Primary Objective:

The individual in this role is an essential member of the Patient-Centered Medical Home team, contributing significantly to the delivery of patient-focused healthcare. Responsibilities include assisting healthcare providers and the team in the comprehensive coordination, preparation, examination, and treatment of patients. The role requires performing the essential competencies expected of a medical assistant.

Key Responsibilities:

  • Reviews patient records prior to appointments
  • Reminds patients of their scheduled visits as needed
  • Confirms completion of prior orders
  • Ensures all necessary documentation is available
  • Identifies and addresses gaps in patient care

Check-In Duties:

  • Conducts check-in procedures promptly and accurately
  • Records vital signs and other health metrics with precision
  • Updates information related to meaningful use and PCMH requirements
  • Implements clinical procedures as per established protocols

Check-Out Duties:

  • Executes check-out procedures efficiently and accurately
  • Administers medications as prescribed by the healthcare provider
  • Assists with basic wound care as required
  • Facilitates patient referrals when necessary
  • Completes laboratory orders with attention to detail

Administrative Responsibilities:

  • Prepares examination rooms for patient visits
  • Manages inventory of medical supplies
  • Completes necessary documentation
  • Follows up on missed appointments and reschedules as needed
  • Sterilizes, labels, and organizes medical instruments
  • Handles communications with patients, staff, and community agencies
  • Schedules appointments as required

Operational Duties:

  • Operates basic medical equipment
  • Maintains accurate documentation in the Electronic Medical Record (EMR)
  • Collaborates with healthcare providers and team members to enhance patient care

Consistent and reliable on-site attendance is essential.

Additional Responsibilities:

  • Performs other related tasks as assigned
  • Participates in PCMH meetings, educational programs, and training sessions as required
  • Exhibits exceptional customer service to patients and providers, promoting a positive image of Kalihi-Palama Health Center
  • Provides input for quality improvement initiatives
  • Arrives at work on time and informs supervisors of any delays or absences
  • Answers phone calls promptly and takes accurate messages
  • Welcomes constructive feedback during evaluations and demonstrates a commitment to improving job performance
  • Maintains and enhances personal skills and knowledge
  • Adheres to safety and security protocols, reporting any unsafe conditions and using equipment properly

Minimum Qualifications:

Skills and Knowledge:

  • Ability to perform basic arithmetic operations and interpret data
  • Ability to understand and follow written and verbal instructions
  • Ability to solve problems involving concrete variables in standardized situations

Education:

  • High School Diploma or GED
  • Current, valid Medical Assistant Certification
  • Completion of a one-year accredited Medical Assisting program
  • Current Basic Life Support (BLS) or CPR certification

Experience:

  • Prior experience with basic computer systems is required
  • Familiarity with basic medical terminology is essential
  • Bilingual candidates are preferred

Kalihi-Palama Health Center is an equal opportunity employer committed to diversity and values the unique perspectives of all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

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