Assistant Store Manager

5 days ago


Lone Tree Colorado, United States Free People Full time
Job Summary

The Assistant Store Manager plays a pivotal role in driving the success of our stores by supporting the selling, service, and operations of the store to create an engaging and inspiring environment. This includes developing others, collaborating with key partners, and supporting store operations and visual needs.

Key Responsibilities
  • Brand Ambassadorship: Acts as a brand ambassador and reflects the company values, partnering with the leadership team to create an engaging visual experience that appeals to the Free People customer.
  • Selling Initiatives: Creates selling initiatives that enhance the customer experience, encouraging the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way.
  • Omni-Channel Experience: Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications.
  • Leadership and Team Management: Guides the team to prioritize customer service and styling recommendations to drive metrics and achieve store goals, providing employees with timely and specific feedback to create a culture of action and accountability.
  • Visual and Business Operations: Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart.
  • Communication and Relationships: Leads with an inclusive and people-first philosophy, engaging employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported.
Requirements
  • Love for the Free People brand
  • 1+ years store leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store
  • Eagerness to learn and grow within the organization


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