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Evening Residential Support Coordinator

2 months ago


Los Angeles, California, United States Haven Hills, Inc. Full time
Job Overview

Position Title: Evening Residential Support Coordinator

Hours: Full-Time / Non-Exempt (40 hours/week, Evening Shift 4:30pm - 12:30am)

Compensation: Based on Experience

Role Summary:

Oversee shelter and crisis hotline operations during five 8-hour evening shifts each week, reporting directly to the Residential Program Manager.

Key Responsibilities:
  • Offer hotline support, guidance, and referrals for crisis line management
  • Facilitate shelter intakes, provide crisis intervention, and manage cases for residents
  • Ensure general oversight and management of shelter activities throughout the evening shift
  • Assist with daily operational tasks and community engagement events as required
  • Uphold safety and confidentiality protocols
Essential Qualifications:
  • Bachelor's degree in human services or a related discipline
  • Experience in the domestic violence sector
  • Completion of a 40-hour state-mandated domestic violence advocate training
  • Fluency in Spanish is mandatory
  • Strong communication and conflict resolution abilities
Physical Demands:
  • Extended periods of sitting at a desk and utilizing a computer
  • Capability to lift up to 10 pounds
  • May require the use of stairs and driving
Commitment to Diversity:

Haven Hills, Inc. is dedicated to being an equal opportunity employer, ensuring no discrimination based on various factors.

About Haven Hills:

Since 1977, Haven Hills has been committed to assisting survivors of domestic violence, providing safety, shelter, and resources to empower individuals in breaking the cycle of abuse and creating new beginnings.