IT Support Specialist

3 weeks ago


Minneapolis, Minnesota, United States ARCH Global Precision company Full time
Job Title: IT Technician

At ARCH Global Precision company, we are seeking a highly skilled and experienced IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and maintenance for our computer systems, networks, and infrastructure.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer systems, networks, and infrastructure
  • Maintain and upgrade computer systems, networks, and infrastructure to ensure optimal performance
  • Install, configure, and test software packages and hardware
  • Provide user support and training on computer systems and software
  • Develop and maintain department documentation and action plans
  • Monitor and manage system resources, disk usage, and backup systems
  • Troubleshoot and diagnose system and hardware problems
  • Establish and maintain system documentation and logs
  • Maintain inventory and serial numbers
Requirements:
  • Working knowledge of Microsoft Windows based operating systems
  • In-depth knowledge of planning, implementing, and maintaining a MS Windows server environment
  • Working knowledge of cybersecurity best practices
  • Experience using a helpdesk ticket support system
  • Strong verbal, communication, and computer skills
  • Strong analytical and problem-solving skills
  • Team player, collaborative, and able to work with and through others
  • Detail oriented with a high level of emphasis on accuracy and completeness
Education and Experience:
  • Bachelor's degree from four-year College or University or equivalence in accumulated work experience
  • Demonstrated competency in computer application programming and systems analysis experience
Physical Demands:
  • Light to moderate physical exertion required
  • Lifting/carrying Maximum lbs: 50
  • Frequent lbs: 1

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