Parks and Recreation Coordinator

5 days ago


Pompano Beach, Florida, United States City of Coconut Creek, FL Full time
Job Overview

The City of Coconut Creek is seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about providing excellent customer service and working in a dynamic environment.

About the Role

We are looking for a dedicated individual who can work independently with minimal supervision, answering inquiries regarding all parks & recreation programs and activities. The ideal candidate will have experience in customer service, be able to multi-task while working with tight deadlines and shifting priorities, and possess strong communication skills.

Responsibilities
  • Answers inquiries regarding all parks & recreation programs and activities
  • Reserves rooms for meetings, city events, and activity programs
  • Collects daily fees for fitness memberships, activities & facility reservations
  • Makes reservations and maintains program log books
  • Performs data entry into Rec Trac for activity registrations, facility reservations and shelter permitting; inputs contact information
  • Greet and provides information and assistance to customers regarding classes, programs, and special events
  • Provides customer service to all participants entering the facilities
  • Assists in the implementation of recreation, athletic, fitness, and special events
  • Communicates rules to facility users
  • Maintains/archives files and forms
  • Keeps fliers, forms and other needed documents organized and replenished
  • Performs other duties as assigned
Requirements
  • High school diploma or GED; supplemented by six (6) months experience in customer service
  • Must have a valid state of Florida driver license
  • CPR certification within the first month of hire
  • Ability to work with minimal supervision
  • Strong communication and interpersonal skills


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