Parks and Recreation Coordinator
5 days ago
The City of Coconut Creek is seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about providing excellent customer service and working in a dynamic environment.
About the RoleWe are looking for a dedicated individual who can work independently with minimal supervision, answering inquiries regarding all parks & recreation programs and activities. The ideal candidate will have experience in customer service, be able to multi-task while working with tight deadlines and shifting priorities, and possess strong communication skills.
Responsibilities- Answers inquiries regarding all parks & recreation programs and activities
- Reserves rooms for meetings, city events, and activity programs
- Collects daily fees for fitness memberships, activities & facility reservations
- Makes reservations and maintains program log books
- Performs data entry into Rec Trac for activity registrations, facility reservations and shelter permitting; inputs contact information
- Greet and provides information and assistance to customers regarding classes, programs, and special events
- Provides customer service to all participants entering the facilities
- Assists in the implementation of recreation, athletic, fitness, and special events
- Communicates rules to facility users
- Maintains/archives files and forms
- Keeps fliers, forms and other needed documents organized and replenished
- Performs other duties as assigned
- High school diploma or GED; supplemented by six (6) months experience in customer service
- Must have a valid state of Florida driver license
- CPR certification within the first month of hire
- Ability to work with minimal supervision
- Strong communication and interpersonal skills
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