Recreation Experience Coordinator

7 days ago


Miami Beach, Florida, United States Marriott International, Inc Full time

The Marriott International team seeks a highly skilled Recreation Experience Expert to join our EDITION Hotels network. In this exciting role, you will play a vital part in delivering exceptional experiences for our guests at one of our luxurious properties.

Job Overview

This is a full-time opportunity that offers the chance to work with a dynamic team focused on providing outstanding service and creating memorable moments for our guests. As a key member of our recreation team, you will be responsible for promoting a fun and relaxing atmosphere, encouraging guest participation in various activities, and ensuring the safety and well-being of all visitors.

Responsibilities:
  • Promote and encourage guest participation in recreational activities, including pool usage, beach activities, fitness center utilization, and other leisure pursuits.
  • Provide exceptional customer service, responding to guest inquiries, and addressing their needs in a timely and professional manner.
  • Maintain accurate records of guest interactions, activity participation, and any issues or incidents that may arise.
  • Collaborate with colleagues to ensure seamless delivery of services, maintaining high standards of quality and consistency.
  • Participate in ongoing training and development programs to enhance skills and knowledge in areas such as customer service, conflict resolution, and emergency response procedures.
Requirements

To succeed in this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, along with relevant work experience in a customer-facing role. Certification in CPR and First Aid is also essential.

We offer a competitive salary range of $40,000 - $55,000 per year, depending on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as opportunities for career growth and development within the Marriott International network.



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