Financial Services Coordinator
4 days ago
El Dorado Springs, a leading provider of behavioral health services, seeks a skilled Financial Counselor to join our team. As a key member of our financial services team, you will play a critical role in ensuring patients receive compassionate and high-quality care while navigating their financial responsibilities.
The Financial Counselor will be responsible for assessing patients' financial ability, determining their ability to pay, and advising them on insurance benefits. You will also be responsible for collecting payment, negotiating payment arrangements, and securing financing. Additionally, you will identify funding sources and resolve any confusion patients may have about their financial obligations to the facility.
Key Responsibilities:
- Accurately and timely verify insurance benefits
- Research and maintain knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria
- Evaluate plans to calculate and estimate patients' out-of-pocket charges
- Collect co-pays, co-insurance, deductibles, and explore patients' financial circumstances to ensure fair and reasonable repayment terms
Requirements
Education: High school diploma or equivalent required
Experience: Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in a healthcare business office setting preferred
License: Valid driver's license preferred
Additional Requirements: May be required to work flexible hours and overtime. Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact
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