Retail Operations Manager

3 days ago


Dayton, Nevada, United States Carson Plains Casino, Dayton, NV Full time

Job Title: Retail Operations Manager

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About the Role:

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The Carson Plains Casino in Dayton, NV is seeking an experienced Retail Operations Manager to oversee the daily operations of our Convenience Store. As a key member of our team, you will be responsible for managing store staff, maintaining high customer service standards, and ensuring seamless day-to-day operations.

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Key Responsibilities:

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  • Sales Growth: Develop and implement strategies to drive sales growth, increase customer loyalty, and maintain a competitive edge in the market.
  • Team Management: Supervise and train store staff, providing guidance on customer service, sales techniques, and inventory management.
  • Inventory Control: Oversee inventory levels, monitor stock movements, and maintain accurate records to ensure efficient stock replenishment.
  • Cash Handling: Manage cash handling procedures, including cash counting, reconciliation, and security measures to prevent theft or loss.
  • Store Appearance: Maintain a clean, organized, and well-presented store environment, adhering to company brand standards.
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Requirements:

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  • Education: High school diploma or equivalent required; associate's or bachelor's degree in business administration or related field preferred.
  • Experience: Minimum 2 years of retail management experience, preferably in a convenience store or fast-paced retail environment.
  • Skills: Excellent communication, leadership, and problem-solving skills; ability to work in a fast-paced environment and prioritize tasks effectively.
  • Certifications: Valid driver's license and any relevant certifications (e.g., food safety, liquor liability).
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Compensation and Benefits:

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The estimated salary for this position is $55,000 - $65,000 per annum, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, paid time off, and opportunities for career advancement.

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About Us:

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Carson Plains Casino is a dynamic and growing entertainment destination in Dayton, NV, offering a range of amenities, including gaming, dining, and lodging options. We are committed to delivering exceptional customer experiences and fostering a positive, inclusive work environment.



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