Furniture Service Technician
2 days ago
Wichita Furniture, Inc. is seeking a skilled In-Home Furniture Service Technician to join our team. As a key member of our customer service team, you will be responsible for providing expert repair, assembly, and maintenance services for our furniture products at customers' homes.
Key Responsibilities:
- Travel to customers' homes to perform on-site furniture assembly, repair, and maintenance.
- Assess furniture issues, diagnose problems, and provide efficient solutions.
- Effectively communicate with customers regarding the services being provided and offer general furniture care tips.
- Document all services performed, including detailed notes on repairs and customer interactions.
- Manage and maintain an inventory of tools and parts needed for repairs and services.
- Work collaboratively with warehouse and sales teams to ensure a seamless customer experience.
- Follow all company policies and safety guidelines to protect both the customer's property and your own.
- Stay updated on new furniture products, repair techniques, and service protocols.
Requirements:
- High school diploma or equivalent; relevant technical training or certifications are a plus.
- Previous experience in furniture repair, assembly, or related field preferred.
- Strong mechanical aptitude and hands-on skills; ability to operate basic tools and equipment.
- Excellent problem-solving abilities and attention to detail.
- Outstanding customer service skills with a professional and friendly demeanor.
- Ability to lift heavy furniture and stand for extended periods.
- Valid driver's license and a clean driving record are required.
- Flexibility to work evenings and weekends as needed.
What We Offer:
- Competitive salary with health benefits and paid time off.
- Comprehensive training programs to enhance your technical skills.
- Employee discounts on furniture and home décor products.
- A supportive team environment focused on growth and development.
- Opportunities for advancement within the company.
Wichita Furniture, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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