Field Service Technician

4 weeks ago


Wichita Falls, Texas, United States Vivint Full time

Job Title: Field Service Technician

About the Role:

We are seeking a highly motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing expert-level installation and services of cutting-edge technology to our customers.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Install and service cutting-edge technology, including smart home devices and security systems
  • Maximize earning potential by leveraging service and installation appointments into leads and additional revenue
  • Act with honesty and integrity, offering customers peace of mind

Requirements:

  • Exceptional customer service skills
  • Sales experience, preferably in a technology or retail environment
  • Field technician experience, including cable installation, internet installation, or similar
  • Clean driving record and valid license
  • Ability to work independently and as part of a team

Physical Demands:

  • Lift and carry up to 45 lbs.
  • Climb ladders up to 14 feet
  • Work in attics and other limited-space areas
  • Bend, kneel, crouch, and stand for extended periods

About Vivint:

  • We offer a competitive hourly base plus uncapped commission
  • We provide comprehensive paid training and ongoing coaching and support
  • We offer a company take-home vehicle and gas card
  • We provide all tools necessary to perform the job
  • We offer a 4/10 work schedule with home dispatch

Why Join Vivint?

  • We offer ten paid holidays
  • We offer two weeks paid time off
  • We offer employee pricing on smart home products
  • We offer medical, dental, vision, and life coverage
  • We offer a 401(k) plan with matching
  • We offer career development and leadership opportunities


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