Guest Experience Coordinator

3 days ago


Glendale, Arizona, United States Everhome Glendale Full time
Overview of the Position

The Front Desk Agent plays a vital role in creating memorable experiences for our guests at Everhome Suites Glendale. We are looking for a motivated and detail-oriented individual to join our team and provide exceptional customer service.

Responsibilities:

  • Provide exceptional customer service to all guests, responding to their needs and resolving any issues promptly.
  • Process guest arrivals and departures efficiently, ensuring a smooth check-in and check-out experience.
  • Communicate accurately and clearly with guests, using active listening skills to understand their needs.
  • Collaborate with other hotel departments to ensure seamless guest experiences and exceed expectations.

Compensation Package:

The estimated annual salary for this position is $45,000 - $65,000, based on industry standards and location.

Benefits:

  • A comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
  • Exclusive travel discounts at our hotel partners and franchises worldwide.
  • Participation in our Wellness program to support your overall well-being.
  • On-demand pay opportunities for instant access to earnings between paychecks.
  • Access to a leadership development program and diverse growth opportunities.
  • Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.


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