Patient Service Representative Lead

4 weeks ago


Frisco, Colorado, United States United Musculoskeletal Partners Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative Lead to join our team at Summit Orthopedics. As a Patient Service Representative Lead, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Partner with clinic leadership to oversee the patient service team and ensure seamless day-to-day operations.
  • Provide clerical and office support, including reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems.
  • Facilitate communication and collaboration with the healthcare team and patients to identify and meet their physical, emotional, and spiritual needs.
  • Demonstrate personal accountability for relationship-based care, organizational mission, and core values.

Requirements:

  • High School Diploma or GED required.
  • 2 years' experience working in a healthcare setting, preferably in an outpatient clinic or physician office.
  • Basic office and computer skills, filing, telephone answering, reception, and knowledge of medical terminology and insurance payers.
  • Attention to detail, critical thinking, and problem-solving skills.
  • Desire to work with patient populations.

What We Offer:

  • Competitive hourly rate of $33.16.
  • Generous benefits package, including medical, dental, vision, 401K, and tuition reimbursement.
  • Opportunity to work in a supportive team environment with resources to help you flourish.

About Us:

Summit Orthopedics is a leading provider of musculoskeletal care in the Rocky Mountains. We are committed to delivering exceptional patient care and advancing the field of orthopedics through innovation and collaboration.



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