Patient Service Representative Lead
1 month ago
**About the Role:**
We are seeking a highly skilled and dedicated Patient Service Representative Lead to join our team at CommonSpirit Health Mountain Region. As a key member of our patient service team, you will be responsible for providing exceptional patient care and support to our patients and families.
**Responsibilities:**
- Partner with clinic leadership to assist with oversight of the patient service team.
- Provide clerical/office support within a physician clinic, including reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship-based care, organizational mission, and core values.
**Requirements:**
- High School Diploma or GED required.
- 2 years' experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc.
- Knowledge of medical terminology and medical insurance payers.
- Attention to detail.
- Critical thinking and problem solving.
- Desire to work with patient populations.
**Benefits:**
- Medical.
- Dental.
- Vision.
- 401K with generous match.
- Daycare FSA that can include a company contribution.
- Tuition Reimbursement.
- Student Loan Forgiveness and more.
**About CommonSpirit Health Mountain Region:**
We believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. Our team is committed to delivering exceptional patient care and support to our patients and families.
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