Customer Service Sales Representative
1 week ago
We are seeking a Customer Service Sales Representative to join our team at Sherwin-Williams. This role will be based in one of our stores located in East Elmhurst, NY or Astoria, NY.
Job OverviewAs a Customer Service Sales Representative, you will work closely with customers to determine their needs and provide solutions to meet those needs. You will assist customers in person and over the phone, process sales transactions accurately, and maintain precise work order files and formulas.
Responsibilities- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Process sales transactions accurately and consistently with policies and procedures
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
The estimated annual salary for this role is $55,000-$65,000 per year, depending on qualifications and experience. Benefits include health insurance, retirement plan, and paid time off.
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