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Genesys Cloud Solutions Architect

2 months ago

Dallas, Texas, United States Cognizant Full time
Cognizant is seeking a dedicated professional for the role of Genesys Cloud Solutions Architect.

Position Overview:
We are looking for an experienced Technology Architect with a robust background in Genesys Cloud and associated modules. The ideal candidate will possess between 10 to 15 years of relevant experience, showcasing their expertise in delivering innovative solutions.

Key Responsibilities:
- Design and implement Genesys Cloud solutions tailored to client needs.
- Collaborate with cross-functional teams to enhance operational efficiency.
- Provide technical leadership and guidance in Genesys technologies.

Essential Skills:
- Proficiency in Genesys Cloud CX
- Experience with Genesys Composer and Genesys Studio/Composer
- Knowledge of Annuities Claim Management

About Cognizant:
Cognizant is a leading global professional services company, committed to transforming business models for the digital age. With a workforce of over 345,000 associates worldwide, we pride ourselves on fostering a collaborative and inclusive environment that empowers our employees to thrive.

Benefits:
Cognizant offers a comprehensive benefits package, including:
- Medical, Dental, Vision, and Life Insurance
- Paid holidays and Paid Time Off
- 401(k) plan with contributions
- Long-term and Short-term Disability coverage
- Paid Parental Leave
- Employee Stock Purchase Plan

Compensation:
The annual salary for this position ranges from $110,000 to $139,000, commensurate with experience and qualifications. This role is also eligible for Cognizant's discretionary annual incentive program and stock awards based on performance.