Cloud Solutions Architect

5 days ago

Dallas, Texas, United States ClinDCast Full time

ClinDcast is a leading Healthcare IT product solutions and services company.

We support Healthcare Providers and Payers across the country with Interoperability implementation Solutions, Data Conversion, Interface development, EHR & LIS Integrations, and technology solutions.

Our products leverage data exchange capabilities using industry-adapted interoperability standards like FHIR, HL7, and CCDA.

This is a contract hybrid role for a Cloud Solutions Architect at ClinDcast.

The Cloud Solutions Architect will be responsible for solution architecture, consulting, software development, integration, and business process management.

The role will be located in Houston, TX with flexibility for remote work.

Key Responsibilities:

  • 8 years of experience with Telephony/VoIP experience with a focus on Contact Center applications
  • 8 years of experience with a focus on cloud-based contact center applications CCaaS
  • 8 years of experience with Genesys CX Cloud installation, implementation, and configuration
  • 8 years of experience with migration strategy planning and execution from a legacy on-premise/ hosted contact center platform to a CCaaS Genesys platform
  • 8 years of experience with Architect Call flows, IVRs, skills, permissions, roles, data points, user, etc.
  • 8 years of experience with communication infrastructure, device compatibility and integration with CCaaS platforms
  • 8 years of experience with cloud providers (Genesys, Google Cloud, AWS)
  • 8 years of experience with configuring and optimizing cloud platforms for telecom applications, ensuring performance, reliability, and security
  • 8 years of experience with the Ability to provide technical expertise and guidance to internal teams and external customers on cloud-based solutions
  • 8 years of experience with regulatory requirements and industry standards for financial institutions implementing services in the cloud
  • 8 years of experience with communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with clients and IT management and staff

About ClinDcast:

ClinDcast is a full-service Healthcare IT product solutions and services company headquartered in Wesley Chapel, Florida.

The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health.

As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience.

Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.

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