Community Manager

5 days ago

Cupertino, California, United States FPI Management, Inc. Full time

{"h1": "Community Director Job Description", "h2": "Job Summary", "p": "We are seeking a highly skilled Community Director to oversee the day-to-day operations of our multifamily properties. As a key member of our team, you will be responsible for ensuring the highest level of service to our residents, while also driving business results and growth.

Responsibilities", "ul": [{"li": "Oversee and enhance the value of our properties, managing staff and resources to meet client objectives and expectations"}, {"li": "Maintain positive, professional communication with applicants, residents, vendors, clients, and guests, representing FPI Management, Inc."}, {"li": "Develop and manage site teams, including hiring, training, and evaluating employees"}, {"li": "Ensure all open positions are filled in a timely manner and employees maintain compliance with department requirements"}, {"li": "Maintain occupancy levels, oversee leasing, and exhibit professional leasing techniques"}, {"li": "Develop and implement advertising and marketing strategies for the apartment community as needed"}, {"li": "Ensure completion of monthly market surveys and analysis, and promote positive resident/management relations to retain desirable residents"}, {"li": "Manage the maximum revenue potential of the property through lease expirations and timely turnover"}, {"li": "Accurately process vendor invoices and manage accounting month end"}, {"li": "Comply with periodic financial reporting requirements, including petty cash, mileage reimbursement, and variance reporting"}, {"li": "Maintain appropriate resident files, including forms, leases, and documents in accordance with FPI Standard Operating Procedures"}, {"li": "Ensure the daily integrity and confidentiality of resident files, and meet all periodic reporting requirements"}, {"li": "Assist in budget preparation and delivery, and maintain current permit, licensing, and inspection requirements"}, {"li": "React calmly and professionally in emergency, emotional, and/or stressful situations"}, {"li": "Maintain compliance with OSHA requirements, and follow up on maintenance requests to promote resident communication and satisfaction"}, {"li": "Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures, and comply with all Fair Housing Laws"}, {"li": "Promote a professional image by adhering to FPI Management's Dress Code Policy, and conduct all interactions with employees, residents, prospective residents, clients, vendors, and guests in a professional manner"}], "h2": "Qualifications", "ul": [{"li": "Minimum 2 years' experience in a similar leadership role, preferably within Residential Property Management"}, {"li": "High School diploma or equivalency certificate required, College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management"}, {"li": "Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.)"}, {"li": "May require a Valid Driver's License, as well as a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy"}, {"li": "Must be proficient in speaking, reading, and writing in English"}, {"li": "Strong computer skills (MS Office, Google Apps, property management-related software, email, internet)"}], "h2": "Skills Required", "ul": [{"li": "Adobe Acrobat", "li": "Adobe Flash", "li": "Adobe Photoshop", "li": "AMSI", "li": "AppFolio", "li": "Blue Moon", "li": "Boston Post", "li": "Basic Computer Skills", "li": "Craigslist", "li": "Customer Service", "li": "Entrada", "li": "RealPage"], "h2": "Additional Information", "p": "FPI Management, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management, Inc. participates in the E-Verify program.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI

ESSENTIAL ATTRIBUTES", "ul": [{"li": "Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc."}, {"li": "Positive influencing, interpersonal, and communication skills are essential."}]}

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