Support Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service to our guests, ensuring they have an unforgettable experience at our entertainment center.
Key Responsibilities:
- Repair and maintain games, simulators, and technical equipment in a timely and efficient manner.
- Provide excellent customer service to guests, responding to their needs and resolving any issues promptly.
- Assist guests with game-related issues, providing clear and concise instructions and guidance.
- Load and refill tickets in redemption games, ensuring all ticket storage areas are secure.
- Stock, display, and secure merchandise in all storage areas, conducting inventory checks as needed.
- Review the cleanliness and organization of the Midway games, ensuring all games are clean and unobstructed.
- Assist with general store maintenance, performing daily, weekly, monthly, and quarterly game maintenance as directed by management.
- Collaborate with other team members to maintain a favorable working relationship and promote a cooperative and harmonious working climate.
Requirements:
- High school diploma or equivalent required.
- Technical and/or electrical skills preferred, but not required.
- Ability to clearly communicate with guests and other team members.
- Must be at least 18 years of age.
What We Offer:
Competitive hourly rate of $15-$20 per hour.
Opportunities for career growth and professional development.
A fun and dynamic work environment with a team-oriented culture.
A comprehensive benefits package, including medical, dental, vision, and 401K.
Free games and other perks
Why Work at Dave & Buster's?
We are an equal opportunity employer and participate in E-Verify in states where required. We are committed to providing a safe and inclusive work environment for all team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity
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