Night PT Jewelry Associate 2pm-10/5pm-10pm

4 days ago

Farmingdale, New York, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Night PT Jewelry Associate. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Customer Experience
    • Role model our customer service philosophy, ensuring every customer interaction is positive and memorable.
    • Support a positive store culture and embody all aspects of our company values.
    • Promote our loyalty programs and provide exceptional customer service.
    • Support front-end coverage, dressing room, and jewelry needs.
  • Human Resources
    • Uphold a culture of honesty, integrity, and respect.
    • Communicate effectively with management and colleagues.
    • Accept recognition and constructive feedback.
    • Adhere to labor laws and associate meal and break period policies.
  • Store Operations
    • Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintenance/cleanliness of the entire store.
    • Maintain floor care cleanliness standards, including maintenance and operation of the scrubber and buffer.
    • Process and prep merchandise for sales floor, following our Door to Floor and Working Smart principles.
    • Adhere to front-end policy and procedures, including ringing sequence and operational controls.
    • Balance register draws and/or cash office as required.
    • Ensure go-backs are properly tagged/hung and promptly returned to the sales floor.
  • Merchandising
    • Maintain and uphold merchandising philosophy.
    • Adhere to and uphold merchandise and signage standards.
    • Partner with the Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed.
    • Ensure merchandise is properly tagged, hung, secured, and coded.
    • Initiate and participate in store recovery as needed.
  • Loss Prevention & Safety
    • Support and participate in store shrink reduction goals and programs.
    • Adhere to operational and loss prevention controls according to company guidelines and policies.
    • Identify and communicate alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment.
    • Do not engage in pursuit or apprehension of shoplifters.
    • Other duties as assigned.

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