Behavioral Health Case Manager

4 weeks ago


Seattle, Washington, United States DESC Full time
About DESC

DESC (Downtown Emergency Service Center) is a nonprofit organization dedicated to helping individuals with complex needs achieve their highest potential for health and well-being. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

We serve almost 2,000 people each day, providing comprehensive services, treatment, and housing to those in need. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, we are recognized nationally and regionally as an innovator in developing solutions to homelessness.

Job Definition

As a Behavioral Health Case Manager at DESC, you will be part of a multi-disciplinary team providing crisis intervention services at a residential treatment facility. Your primary responsibilities will include:

  • Creating and implementing client-centered, detailed disposition plans
  • Facilitating group and individual counseling
  • Working with other clinical staff to ensure services are fully integrated with mental health, chemical dependency, and primary care
  • Developing and maintaining a comprehensive list of community resources
  • Providing transportation for clients as necessary
  • Participating in staff meetings and trainings
  • Maintaining a safe and clean environment
Major Duties and Responsibilities

As a Behavioral Health Case Manager, you will:

  • Participate as a member of a multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses and/or chemical dependency issues
  • Provide phone screenings for referents to the CSC
  • Engage clients admitted to the CSC and maintain working relationships through creative resourceful strategies
  • Assist in creating and implementing discharge plans
  • Develop goal planners with client participation
  • Facilitate linkages to collaborative resources when appropriate
Requirements

To be successful in this role, you will need:

  • A relevant Bachelor's degree in social work, psychology, or a related behavioral science
  • Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential
  • Ability to drive an agency or personal vehicle to conduct agency-related business
  • A current Washington State driver's license and insurable driving record
  • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs
  • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors
  • Ability to communicate and work effectively with staff from various backgrounds
Preferred Qualifications

We are looking for candidates with:

  • Bilingual in Spanish and English
  • Bicultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC definition)
  • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies
Physical Demands

The physical demands of this role include:

  • Sitting for long periods of time
  • Walking when completing rounds several times a day
  • Moving quickly during de-escalations
  • Communicating with other persons by talking and hearing
  • Lifting and carrying items weighing up to 25 pounds


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