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Catering Operations Manager

2 months ago

Atlanta, Georgia, United States Delaware North Full time
About the Role

We are seeking a highly skilled and experienced Catering Supervisor to join our team at Delaware North. As a Catering Supervisor, you will be responsible for leading a team of catering associates and ensuring the highest level of service is provided to our guests.

Key Responsibilities
  • Train and supervise catering associates to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Observe job performance and provide feedback to associates to help them improve their skills.
  • Ensure that all food presentations and displays meet company standards and are presented in a visually appealing manner.
  • Resolve guest complaints in a professional and courteous manner.
  • Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked at all times.
  • Answer guest questions regarding food preparation, ingredients, service, or billing in a knowledgeable and friendly manner.
Requirements
  • Previous experience in a catering or food service management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of food safety and sanitation procedures.
  • Ability to lift up to 25 pounds and stand for long periods of time.