Patient Access Representative

2 months ago


Stillwater, United States HealthPartners Full time

Job DescriptionThe Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system.Work Schedule: Casual; NightsRequired Qualifications: High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills Ability to promote and maintain good patient relations and patient confidentiality Computer and accurate keyboarding skillsPreferred Qualifications: Epic experience ADT and Prelude knowledge One year experience in healthcare One year work experience in patient registration Overall knowledge of third party payors, hospital policies and business office procedures Medical terminology knowledge desired Type a minimum of 50 WPMBenefits: Lakeview Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401k with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, free parking and employee discounts. Lakeview Hospital is a qualified non-profit employer under the federal Public Loan Forgiveness program.About UsAt HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.



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