Lead Technical Support Specialist
3 weeks ago
MRA Recruiting Services is seeking a highly skilled Lead Technical Support Specialist to join our technical support team. The ideal candidate will have a strong background in technical support, with a focus on FinTech and vendor management.
Key Responsibilities
- Provide technical support to clients and end-users 24/7.
- Manage systems of records for internal and external systems used to ensure appropriate record-keeping and workflows are maintained.
- Collaborate with vendors to ensure timely delivery of services.
Requirements
- 5 years of experience in technical support, preferably in the FinTech industry.
- Strong technical skills around data management and analytics.
- Excellent communication and problem-solving skills.
Compensation and Benefits
We offer a competitive salary range of $80,000 - $100,000 per annum, based on experience. Additionally, we provide comprehensive benefits including health insurance, retirement savings plan, and paid time off.
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