U.S. Bank Private Wealth Management Representative
3 weeks ago
As a PWM Client Services Team Associate with U.S. Bank, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer a competitive salary range of $23.46 - $34.38 per hour, depending on location and experience, as well as a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k), and employer-funded retirement plan.
Key Responsibilities
Your primary responsibilities will include handling day-to-day client calls and transactions, resolving problems, and escalating items beyond specified authority to assigned Private Wealth Management Advisor or respective specialist. You will also work proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Additionally, you will develop working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Requirements
To be considered for this role, you must have an Associate's degree or equivalent work experience, or five or more years of relevant experience. You should possess excellent verbal, written, and interpersonal communication skills, as well as proven customer service and problem resolution skills. Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications, are also required. Advanced knowledge of departmental and bank products and services is preferred.
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