Patient Service Representative

2 weeks ago


Muncie, Indiana, United States UnitedHealth Group Full time
Unlock Your Potential as a Patient Service Representative

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Service Representative, you'll play a vital role in delivering exceptional patient care and support in a collaborative office environment.

Key Responsibilities:
  • Greet patients, manage wait times, and ensure a positive experience
  • Assist with intake processes, including document copying and verification
  • Collect co-payments, co-insurance, and deductibles, and provide receipts
  • Manage the cashier box and daily deposits according to company policies
  • Process walk-in patients and visitors, and answer phones to schedule appointments
  • Maintain accurate medical records, including filing and scanning
  • Ensure timely scanning and filing of correspondence
  • Run insurance eligibility for patients and process requests for medical records release
Why Choose UnitedHealth Group?

We offer a comprehensive benefits package, including competitive base pay, paid time off, medical, dental, and vision insurance, 401(k) savings plan, and education reimbursement. Our management team is dedicated to your success, and we provide opportunities for growth and development.

Requirements:
  • High School Diploma or equivalent
  • 1+ years of experience in a healthcare or customer service-related field

We're an equal employment opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression.



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