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Customer Service Representative

2 months ago

Andover, Minnesota, United States Tiny Apple Fabric and Crafts Full time
Job Overview

Tiny Apple Fabric and Crafts is a specialty store catering to sewists and crafters in a downtown setting. If you have a passion for sewing, quilting, embroidery, and sharing your expertise with others, this role may be an excellent fit.

We are currently seeking a Sales Associate to join our small team. In this position, you will be responsible for providing exceptional customer service and assistance.

Key Responsibilities:

  • Welcoming customers as they enter the store
  • Cutting fabric to order
  • Offering suggestions for coordinating fabrics and notions
  • Operating cash registers and processing payments
  • Maintaining a clean and organized store environment
  • Assisting with cutting project kits and pre-cut bundles, requiring attention to detail
  • Processing online orders and preparing them for fulfillment

Required Qualifications:

  • Proficiency in sewing or quilting; expertise is not necessary, but a genuine interest in crafty activities is essential
  • High energy levels, self-motivation, excellent listening and communication skills
  • Ability to stand for extended periods and lift up to 25 pounds
  • Strong networking and relationship-building skills with customers
  • Effective problem-solving and resolution skills

Benefits:

  • Flexible scheduling
  • Employee discounts