Customer Service Representative

4 weeks ago


Andover, Minnesota, United States Bar Harbor Bank & Trust Full time

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bar Harbor Bank & Trust. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and promoting our products and services.

Key Responsibilities:

  • Assist customers with their financial needs and provide recommendations for our products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, resolve issues, and follow through with customers for all inquiries.

Requirements:

  • High school diploma or better.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic knowledge of Windows and banking industry.

What We Offer:

  • Competitive pay and referral incentives.
  • Employee stock purchase plan.
  • Medical, dental, vision, and life insurance plans.
  • Paid holidays and 401(k) plan.
  • Wellness program and continuing education benefits.

Equal Opportunity Employer: Bar Harbor Bank & Trust is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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