Training and Quality Assurance Manager

4 weeks ago


Chicago, Illinois, United States Compass Group, North America Full time

Key Responsibilities:

  • Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
  • Responsible for providing training and creating work schedules.

Performance Management:

  • Evaluate the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
  • Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity, and safety.

Employee Support:

  • Act as the contact person for employees with complaints or requests for time off.

Company Overview:

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

We offer a range of benefits, including Instapay (early access to your wages) and high interest savings through the EVEN app. Additionally, we provide an Employee Assistance Program.



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