Data Entry Specialist

2 weeks ago


Earth City, Missouri, United States Renewal by Andersen - The Birner Group Full time
Job Overview

Renewal by Andersen, a leading window-replacement division of Andersen Corporation, is seeking a skilled Data Entry Specialist to join our Earth City, MO office. As a key member of our team, you'll play a vital role in ensuring seamless project execution and customer satisfaction.

Key Responsibilities
  • Order Management: You'll be responsible for ordering products for our valued customers and their projects, ensuring accuracy and attention to detail.
  • Collaboration: Coordinate with Project Managers, track orders, and provide timely updates to ensure smooth processes.
  • Re-Order Process: Manage re-orders efficiently to keep our operations running seamlessly.
  • Customer-Centric Approach: Uphold our company culture by treating customers with respect, care, and delight.
Additional Responsibilities
  • Maintain exceptional customer service levels (measured by Net Promoter Score and Rep.com scores).
  • Process special orders (NSPR).
  • Handle field change orders promptly.
  • Accurately log project communication in our system.
  • Support special projects and locations.
  • Manage purchasing of service parts.
  • Review job packets to determine service product needs.
  • Maintain service stock and order as required.
Requirements
  • Prior data entry experience.
  • Proficiency in Microsoft Office and other relevant software.
  • Excellent oral and written communication skills.
  • Speed, accuracy, and attention to detail.
  • Strong follow-up abilities.
  • Deadline-driven mindset.
  • Critical thinking skills.
Compensation and Benefits
  • Competitive pay: $20.00 per hour plus monthly bonus potential.
Perks
  • Comprehensive Medical/Dental/Vision/Life Insurance.
  • Health Savings Account contributions.
  • Paid holidays and PTO.
  • 401K plan with yearly bonus.
  • Special product pricing for employees.
  • A culture that supports work/life balance.
  • An environment where collaboration and efficiency thrive.


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